Creating & Understanding Standard Operating Procedures
Learn to develop clear, effective Standard Operating Procedures that drive consistency and continuous improvement
This practical, EAL-accredited workshop introduces the fundamentals of Standard Operating Procedures (SOPs) and their role in ensuring consistent, high-quality work. Over two days, participants will learn how to create, improve, and implement SOPs tailored to their operational needs
This course is eligible for up to 50% funding through the Welsh Government’s Flexible Skills Programme, making it an affordable way to build essential Lean skills and gain recognised accreditation.
About the Course
This two-day, hands-on workshop focuses on understanding the benefits of standardisation and applying continuous improvement principles to SOPs. Participants will learn how to draft clear, user-friendly procedures incorporating photos and other visual aids. The course also covers best practices for publishing, distributing, and maintaining SOPs to ensure lasting operational consistency.
Practical exercises guide participants through creating a new SOP relevant to their work area, with tips on engaging teams and embedding standards into daily routines.
By the end of this workshop, participants will be able to:
Understand the importance and benefits of Standard Operating Procedures
Apply continuous improvement techniques to develop and update SOPs
Create a complete, clear SOP including photographic documentation
Publish and distribute SOPs effectively to ensure compliance and accessibility
Who Should Attend
This course is suitable for:
Team leaders and supervisors
Process owners and quality coordinators
Anyone responsible for standardising work and driving operational consistency
Course Delivery & Key Details
Duration: 2 Days
Delivery Location: At your workplace
Funding: 50% Funding available via the Flexible Skills Programme
Course Outcomes
Upon successful completion, you will receive an EAL Accredited Certificate for the workshop — a recognised achievement towards the Level 3 Business Improvement Techniques framework.
