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Delivering Operational Excellence for your business

We will work with you to build your Operational Excellence strategy from the ground up. Working with you to develop a set of Values, Behaviours and Principles through to the design and implementation of your company specific Operational Excellence road map.

We have a modular approach to suit any organisations budget and requirements.  Our initial operations excellence diagnostic tool will allow us to identify where you are on your lean journey and create a custom-built road map for your organisation and highlight your development needs for the next phase of your lean journey.

Your Operational Excellence Journey

What does it take to create a World Class Organisation?

Following our 3 phase Operations Excellence Model, we can guide you through the tools, techniques, behaviours and philosophies required to take your business to the next level of operational performance.

How do you know where you are on the journey to becoming a World Class Organisation?

We would carry out our Operations Excellence Diagnostic which would provide us with information that would allow us to:

  • Understand the current performance of the business

  • Compare all aspects of the business to World Class criteria

  • Understanding the strengths and weaknesses in the current Ops Ex strategy

  • Create and deliver a development programme and roadmap bespoke to your organisation

How do you track your progress through your World Class journey?

We would create a bespoke and individually branded Operations Excellence Road Map based on the results of your individual Ops Ex Diagnostic.

This would be updated as we progressed your business through the three phases of our Ops Ex strategy.

How do we create a stable and capable environment to drive a culture of Continuous Improvement towards the next phase of World Class status?

We have created a Foundation Phase training programme to implement the techniques in our 4 stage approach to achieve a more predictable, stable, visually managed and safe working environment.

We have accredited our programme through the awarding body EAL and have full funding available for businesses in Wales through our Funding Partners.

How do you make a step change in performance once the Foundation elements are in place?

Creative Difference Training will deliver focused improvement projects following the DMAIC framework outlined below. 

Employees will be taught in the tools and techniques of Lean Sigma and be part of a project team that will significantly improve the performance and profitability of the organisation.

We accredit this phase of the programme with Six Sigma Green Belt and Black Belt certification.

How do you remain competitive within your sector and achieve World Class Status as an organisation?

Creative Difference Training will train and consult in the application of the methodologies in phase 3 of the Operations Excellence model shown below:

Funding

Creative Difference Training has partnered with a number of Welsh Colleges to deliver this programme on a fully funded basis.