

Process Flow & Analysis Essential
Learn to capture, assess, and improve processes for better efficiency and performance
This practical, EAL-accredited workshop introduces the core principles of Process Flow Analysis and how they can be applied to understand, evaluate, and enhance workplace processes. Over two days, participants will learn how to document the current flow of work, spot bottlenecks, and eliminate waste, leading to smoother operations and improved outcomes.
This course is eligible for up to 50% funding through the Welsh Government’s Flexible Skills Programme, making it an affordable way to build essential Lean skills and gain recognised accreditation.
About the Course
This two-day, hands-on workshop focuses on the real-world application of Process Flow Analysis in a live or simulated workplace. Participants will carry out a Gemba Walk to observe processes first-hand, explore different ways of visually representing workflows, and record the current state of a process. Using this information, they will identify unnecessary steps, excessive delays, and non-value-added activities before redesigning a process that delivers greater efficiency and clarity.
The course includes guided activities to analyse real processes, with practical tips on engaging teams, choosing effective visual formats, and creating standardised workflows
By the end of this workshop, participants will be able to:
Understand the purpose and benefits of Process Flow Analysis
Choose effective formats for visually representing processes
Conduct a Gemba Walk to observe and collect accurate process data
Record the current process from start to finish
Identify and eliminate non-value-added steps and unnecessary delays
Recommend and communicate process improvements
Who Should Attend
This course is suitable for:
Team leaders and supervisors
Process owners and improvement practitioners
Anyone involved in streamlining workflow, reducing waste, or improving efficiency
Course Delivery & Key Details
Duration: 2 Days
Delivery Location: At your workplace
Funding: 50% Funding available via the Flexible Skills Programme
Course Outcomes
Upon successful completion, you will receive an EAL Accredited Certificate for the workshop — a recognised achievement towards the Level 3 Business Improvement Techniques framework.