About Us
Creative Difference Training is a South Wales-based organisational development consultancy, delivering Lean Six Sigma and continuous improvement training across the UK. We specialise in equipping organisations with the tools and expertise to enhance performance, reduce waste, and drive sustainable growth.
As an accredited provider with the Council for Six Sigma Certification (CSSC) and a recognised EAL centre, we offer nationally accredited qualifications, including Yellow, Green, and Black Belt certifications, as well as Level 3 Business Improvement Techniques.
Our services encompass:
Lean Six Sigma Training: CSSC-accredited courses tailored to various proficiency levels, focusing on practical application through live projects.
Business Improvement Techniques: EAL-accredited qualifications designed to streamline processes and improve operational efficiency.
Bespoke Workshops: Customised sessions on topics such as 5S, Visual Management, Root Cause Analysis, and more, addressing specific organisational challenges.
Operational Excellence Strategy: Collaborative development of comprehensive strategies to foster a culture of continuous improvement.
Consulting Services: Expert guidance from Master Black Belts to lead and support improvement projects within your organisation.
We also facilitate access to government-funded training opportunities, including the Personal Learning Account (PLA) programme, making professional development more accessible.
Our Accreditations
Creative Difference Training are accredited by the Council for Six Sigma Certification (CSSC). Our accreditation recognises a mark of quality and excellence in lean six sigma training and consulting. It demonstrates that we meet the rigorous standards set by a reputable governing body and follow standardised practices, which leads to consistent and high-quality delivery.
Creative Difference Training are also an accredited centre for EAL qualifications, we currently hold direct claims status for the Level 3 Diploma in Business Improvement Techniques. Our company policies, procedures, qualification delivery and assessment methods all meet the standards set out by EAL and have been verified by their External Quality Assessor.
From start to finish Creative Difference is driven by results. That’s why we will always agree measurable success criteria for every project. It’s why we stay focused on the set objectives at all times and because our success is only achievable through the success of our clients, we consistently endeavour to deliver results that exceed their expectations.
So much training fails or creates only a short-term benefit. Our training works – and lasts! We make a real difference because every programme is designed to meet the needs of the specific organisation and delivered to make a demonstrable contribution to our client’s strategic goals.
Our Approach
Collaboration and Partnership
Creative Difference Training form long standing Industry partnerships with our clients, these partnerships provide insights into current industry trends, challenges, and best practices and allow us to ensure our programs are relevant, up-to-date, and effective.
We work with Clients to develop bespoke training programs that address specific needs and challenges faced by our industry partners. This close collaboration allows us to understand their requirements and tailor the content accordingly so that emerging challenges can be integrated into the training program.
Our onsite delivery model blending theoretical knowledge with practical applications at our partner's facilities allows trainers to better understand the context and make the training more relevant to the learner’s job role and career aspirations. We gather regular feedback from these programs to continually refine and improve the training curriculum.
We have developed a regional Continuous Improvement network for our clients where we facilitate visits across different sites to share ideas, project outcomes and best practice.
What People Say About Us
“Completing the Six Sigma Black Belt and OPEX training with Creative Difference Training has been a game changer for both my role and my department. Steve's expertise and engaging teaching style made complex concepts easy to understand and apply. His real-world insights and practical examples ensured the training was not only informative but also immediately beneficial. I’ve gained invaluable tools to drive continuous improvement, and the business already sees the positive impact. I highly recommend Steve and Creative Difference Training to anyone looking to elevate their operational efficiency.” - Rachel Varney, Head of Supply Chain, Siderise Insulation Limited
“Thank you so much for you work and content delivery over the past 3 months. The impact of your training is already starting to materialise. The company now talks a different language and is a pleasure to see! Here’s to the next stage!” – Gavin Rees, COO, Siderise Insulation Limited
“Richards enthusiasm for the topics involved and his background enabled him to relate anything that we were unsure of to an industrial setting and example that improved not only his teaching but mine and others understanding of the content.” - Green Belt Delegate, TATA Steel
“The course was delivered efficiently and effectively tackling current Aston Martin problems with the intention of implementing further improvements.” - Business Improvement Techniques Delegate, Aston Martin Lagonda
“Small group of people on the course so really easy to pick up any queries or questions. Richard was a great teacher and really adapted examples to my line of work I.e 5 other people on the course came from manufacturing and it would have been very easy to use manufacturing examples throughout but Richard made me feel included and I understood. The communication from Creative Difference training was great, Gabby is quick to respond and friendly. I thoroughly enjoyed the course.” – Yellow Belt Delegate, Welsh Ambulance Service
“I've enjoyed it all... It’s been a journey and I cannot wait to continue with other projects for the business. Steve's been amazing and helpful and I'm grateful for his time and effort. Thank you” - Green Belt Delegate, Rocialle Healthcare
“My experience with the Six Sigma and OPEX training provided by Creative Differences has been transformative, both for me personally and for the organisation.
The training equipped me with the tools and methodologies to streamline processes, reduce waste, and enhance overall efficiency. The practical knowledge and skills I acquired have empowered me to approach challenges with a data-driven mindset, significantly improving my decision-making capabilities.
The broader impact on our company has been equally profound. The principles of Six Sigma and Operational Excellence have fostered a culture of continuous improvement, where every team member is committed to achieving and maintaining the highest standards. We've seen marked improvements in productivity, quality, and customer satisfaction. The training has not only elevated our operational performance but also enhanced our competitive edge in the market.
Their expertise and dedication to excellence have truly made a difference in our success.” - Michelle Jenkins, Operational Excellence Manager, Siderise Insulation Limited
“The team at Creative Difference have helped me and the teams I work with on many occasions.
Their approach to practical learning, valid application of the tools and techniques makes for an enjoyable learning experience. Plus, each step is supported with real gains and measurable improvements. Highly recommended, and thank you for all the support over the years.” – Simon Blunsdon, Quality Manager, IQE
“I recently completed both the Green Belt and Black Belt courses with Steve at Create Differences, and I couldn’t be more grateful for the experience. The waste reduction project was particularly exciting, pushing me out of my comfort zone and into an operations-focused mindset, where I learnt so much. Steve’s in-depth teaching of the DMAIC framework was invaluable, and I’ve since applied it to everything from small, structured meetings to larger projects that influence company-wide decisions.
Steve is truly a master of his trade, with an enormous amount of patience and an impressive ability to guide a team through the various stages of development, from norming and storming to performing. The Black Belt leadership training was a highlight, especially the insights around leading teams through these phases.
We are now fostering a new culture in the organisation, embracing Six Sigma and Lean principles, and introducing a fresh language and a new way of thinking. I look forward to applying everything I’ve learnt to future projects. Thank you, Steve, for your dedication and expertise.” - Melody Gardiner, Commercial Manager, Siderise Insulation Limited
“Enjoyed the course and feel the building blocks are in place to implement future improvement. Great course, great team and great trainer.” - Green Belt Delegate, Nuaire
“Steve’s delivery of the course has been excellent – constant communication and help where needed. Steve also provided me with additional resource to aid me with completion of my Green Belt Six Sigma Project – of which I could not be more grateful for!” – Green Belt Delegate, Eriez Magnetics
Who we work with
Mission
To improve process performance, empower teams and drive results through the delivery of bespoke project-based training solutions.
Our Values
Create - Develop internal change agents to drive efficiencies and pursue perfection
Challenge - We are passionate about learning and seek to constantly improve, innovate and strive for excellence
Bespoke - Deliver solutions specifically tailored to drive our customers success
Quality - Delivering our very best in all we do, holding ourselves accountable for results
Integrity - We are consistently open, honest, ethical, genuine and caring