CSSC Lean Six Sigma Black Belt (PLA Funded)

About the Course

The Lean Six Sigma Black Belt course is designed for experienced professionals who are ready to lead complex, high-impact process improvement projects across their organisations. This advanced programme offers deep expertise in Lean Six Sigma methodologies, advanced data analysis, and leadership techniques to drive transformative change.

You will progress through the DMAIC framework with a comprehensive toolkit:

• In the Define phase, you will learn to clearly articulate the problem statement, map processes using SIPOC diagrams, and capture the Voice of the Customer to ensure projects align with business needs. You’ll select projects strategically, develop a project charter, and master essential planning and communication tools to engage stakeholders effectively—plus advanced techniques including Value Stream Mapping, SWOT and PESTLE analyses, and team development models such as Belbin, Tuckman, and Adaire to lead and motivate project teams with confidence.

• During the Measure phase, you’ll understand the importance of quality data, identify critical-to-quality factors, and assess the cost of poor quality. You will apply process mapping, design data collection plans, and evaluate measurement systems through Gauge R&R studies. Statistical tools such as histograms, run charts, control charts, and scatter plots will help quantify process performance and capability. Building on this, you will use Minitab software for Gauge R&R, Capability Analysis, and the full suite of statistical charts to collect and validate high-quality data for precise measurement.

• The Analyse phase teaches you how to uncover root causes using proven techniques such as Ishikawa (fishbone) diagrams and 5 Whys analysis. You’ll gain skills in consensus decision-making and validate root causes through graphical tools including box plots, correlation, regression, and hypothesis testing to make data-driven decisions. This phase further expands with Design of Experiments (DOE), advanced hypothesis testing, and sophisticated data analysis within Minitab.

• The Improve phase develops your leadership and change management abilities, including leading brainstorming sessions, managing conflict, influencing styles, and employing decision-making tools like Force Field Analysis and Pugh Matrix. You will also use Future State Mapping to design optimised processes.

• In the Control phase, you will build on foundational control plans and charts with establishing monitoring systems, mentoring and training team members, advanced sustaining improvement techniques, and embedding standard operating procedures to ensure lasting success.